Call Quality Analyst

Start your next role as a Call Quality Analyst with Next Hire Solution in Sector 49 - Gurgaon, Delhi. You can earn up to ₹35,000/month. There are 3 open positions.

Note from the employer

The Call Quality Analyst Will Monitor Collection Calls, Evaluate Them Against Quality And Compliance Standards, And Provide Detailed Feedback And Reports To Management. This Role Focuses On Monitoring And Analysis, While Coaching And Corrective Actions Are Handled By Team Leads And Operations. Languages : English

What you will do

• Build long-term relationships with existing clients
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Prepare quotations and close deals with decision makers

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English
• Basic English
• Freshers can apply
• Languages: English
• You are confident and self-motivated

What you get

You will be paid ₹22,000 – ₹35,000 per month.

Position details

• Job location: Sector 49 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Vacancies: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Next Hire Solution.