Business Analyst, Senior Business A...

Start your next role as a Business Analyst, Senior Business A... with Nextera Research in Pipliya Kumar, Indore. 15 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Employer’s description

Job Description:- Interacting With Customers Telephonically & Via Chatsharing Updates On Product & Services Of Nextera Research. Convincing Prospects To Opt For Our Research-Based Services. Timely Follow-Up Sharing The Research Reports Of Nextera Research With The Clients.Revenue Generation Through Services Selling Manage Inbound. 1 - 2 Years Experience Compulsory. | Type : Sales, Mutual Funds | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Mutual Funds and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Languages: Hindi, English
• A patient, calm under pressure attitude

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Compensation: ₹15,000 – ₹40,000 per month.

Job details

• Location: Pipliya Kumar, Indore, Madhya Pradesh
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Nextera Research.