Kyc Executive

A new Kyc Executive role is open at Nextgen HR services, Bellandur, Bengaluru. The team is filling 20 vacancies. Salary is up to ₹22,000/month.

Employer’s description

0-2 Years Of Experience Or Preference In Customer Support, Kyc Verification Roles. Good Communication Skills In English And Hindi, Along With At Least One Regional Language (Preferably Telugu, Malayalam, Or Tamil). Should Be Proactive, Confident, And Customer-Focused. Should Have Basic Knowledge Of The Internet And Excel. Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are patient and calm under pressure

Pay and perks

The salary for this role is ₹18,000 – ₹22,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Bellandur, Bengaluru, Karnataka
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nextgen HR services today.