Tele Collection Executive

Start your next role as a Tele Collection Executive with Nextgen HR services in Bellandur, Bengaluru. Salary is up to ₹24,000/month. Great for first-time job seekers. The team is filling 20 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, English

Roles and responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

What you get

The salary for this role is ₹18,000 – ₹24,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Job location: Bellandur, Bengaluru, Karnataka
• Timings: 10:00 AM - 7:00 PM | Monday to Sunday 1 rotational week off
• Work type: Work from office
• Vacancies: 20
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Nextgen HR services. It takes less than a minute.