Customer Care Executive (Cce)

Join Nextgen Insights Private Limited () as a Customer Care Executive (Cce) in Hongasandra, Bengaluru. Salary is up to ₹18,000/month. There are 30 open positions.

In the employer’s words

Handle Customer Interactions Across Voice, Inbound Calling, Video Calling, Non-Voice, Or Mail Support. Resolve Queries Accurately, Follow Sops And Escalation Procedures, Update Records, Maintain Service Quality, Meet Productivity And Attendance Targets, Work Rotational Shifts, And Participate In Required Training And Assessments.

Salary and benefits

You will be paid ₹12,000 – ₹18,000 per month.

Day-to-day work

• Explain products and offers clearly and handle objections
• Build long-term relationships with existing clients
• You will achieve monthly sales and collection targets.
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• Prepare quotations and close deals with decision makers

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Target achievement, Negotiation, CRM and Presentation
• Good English
• Freshers can apply
• Someone target-driven and persuasive

Position details

• Work location: Hongasandra, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 8PM | Mon- Sat | Rotational shifts incl. night shifts for Males only | No Night shift for Females
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Nextgen Insights Private Limited () reviews applications regularly.