Collection Executive

A new Collection Executive role is open at Nextgen Services, Civil Lines, Kanpur. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Civil Lines, Kanpur, Uttar Pradesh
• Job type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nextgen Services today.