Tele Caller

A new Tele Caller role is open at Nextgrowth Labs Pvt Ltd, JP Nagar Phase 4, Bengaluru. The pay goes up to ₹50,000/month. 10 candidates will be hired for this role.

Employer’s description

Handle Inbound And Outbound Sales Calls, Schedule Meetings With Prospective Clients And The Sales Team, Follow Up With Leads And Customers, Coordinate With The Sales Team To Ensure Timely Follow-Ups, Maintain Customer Records And Sales Data, And Support Day-To-Day Sales And Administrative Activities. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

The salary for this role is ₹30,000 – ₹50,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are patient and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: JP Nagar Phase 4, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Nextgrowth Labs Pvt Ltd.