Bpo Executive

A new Bpo Executive role is open at Nextus Global Services Pvt. Ltd., Kalyan West, Mumbai. There are 20 open positions. Salary is up to ₹35,000/month.

Employer’s description

International Us Telesales Process. Handling Us Calls. Lead Generation. Giving Brief Info About Products. Closing The Sale. Achieve Assisgned Targets. Revenue Generation. 1 - 2 Years Experience Compulsory. | Type : Sales, International | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International
• Languages: English
• Someone calm under pressure and polite

Salary and benefits

Salary: ₹16,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job details

• Location: Kalyan West, Mumbai, Maharashtra
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Work type: Work from office
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

Click Apply to send your profile to Nextus Global Services Pvt. Ltd.. It takes less than a minute.