Hoiliday Consultant

Looking for a Hoiliday Consultant role in Naraina Vihar, Delhi? Nexus E-com Solutions is hiring now. Freshers can apply. 25 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

We Are Looking For An Enthusiastic And Customer-Focused Holiday Consultant To Assist Clients In Planning And Booking Holiday Packages. The Candidate Will Be Responsible For Understanding Customer Requirements, Suggesting Suitable Travel Packages, And Ensuring A Smooth Booking Experience. Languages : Hindi, English

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

Job at a glance

• Job location: Naraina Vihar, Delhi, Delhi
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 25
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Nexus E-com Solutions today.