Customer Support Executive For (Jab...

A new Customer Support Executive For (Jab... role is open at Nexxus7 Process Pvt Ltd, Behta Hazipur - Ghaziabad, Delhi. Salary is up to ₹35,000/month. 15 candidates will be hired for this role.

Employer’s description

International E Commerce Chat And Mail Customer Support. Serves As The Primary Liaison Between A Company And Its Clients, Managing Post-Purchase Inquiries, Resolving Technical Or Service Issues, And Ensuring A Seamless Brand Experience. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, International | Languages : English

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Inbound, International, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, International
• Languages: English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Behta Hazipur - Ghaziabad, Delhi, Delhi
• Openings: 15
• Work mode: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Nexxus7 Process Pvt Ltd. It takes less than a minute.