Telecaller

Nidish Industries is hiring a Telecaller in Magadi Road, Bengaluru. Freshers can apply. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, CRM tools, Active listening, Complaint handling
• Basic English
• Freshers can apply

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Job location: Magadi Road, Bengaluru, Karnataka
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Nidish Industries today.