Telesales Executive

Nikhil Soft is looking for a Telesales Executive to join its team in Virugambakkam, Chennai. No experience? You can still apply. 15 candidates will be hired for this role. You can earn up to ₹17,500/month.

Note from the employer

Prospecting With Suspect Leads. A Suspect Is A Person Who Has Still Not Decided On Takinga Loan. Converting A Suspect To A Prospect. This Involves The Following:- Establishing Contact With The Prospect, This Could Involve Several Calls And May Need Acall At A Time Beyond Office Hours.- This Will Also Involve Making Calls At Different Times. Languages : Hindi, Kannada, Malayalam, Telugu

What you get

You will be paid ₹15,000 – ₹17,500 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Hindi, Kannada, Malayalam, Telugu
• Basic English
• Freshers can apply
• Languages: Hindi, Kannada, Malayalam, Telugu

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Work location: Virugambakkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time

Ready to start? Upload your resume and apply to Nikhil Soft today.