Telecaller

Looking for a Telecaller role in Gol Bazaar, Raipur? Nikita is hiring now. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, CRM tools and Typing speed
• Basic English
• Freshers can apply
• You are patient and customer-first

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Gol Bazaar, Raipur, Chhattisgarh
• Openings: 1
• Job type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nikita.