Telecaller

Nilchakra Builders Private Limited is hiring a Telecaller in Nayapalli, Bhubaneswar. The pay goes up to ₹15,000/month. The team is filling 10 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Job location: Nayapalli, Bhubaneswar, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Nilchakra Builders Private Limited reviews applications regularly.