Team Leader

Start your next role as a Team Leader with Nilkanta Management Serivce Private Limited in Banjara Hills, Hyderabad. You can earn up to ₹30,000/month. The team is filling 10 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Verbal communication, Active listening, CRM tools, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Key responsibilities

As a Team Leader, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Work location: Banjara Hills, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nilkanta Management Serivce Private Limited today.