International Voice Process Agent

Nimbus Ites Limited has an opening for an International Voice Process Agent based in Sector 63 - Noida, Delhi. Salary is up to ₹70,000/month. 15 candidates will be hired for this role.

Note from the employer

Inbound Us Customer Service Associates. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Your responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹40,000 – ₹70,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone patient and calm under pressure

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Openings: 15
• Employment type: Full time

Apply today and take the next step in your career with Nimbus Ites Limited.