Telecaller

NIMTE Bubaneswar has an opening for a Telecaller based in Nayapalli, Bhubaneswar. Great for first-time job seekers. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Active listening, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Work location: Nayapalli, Bhubaneswar, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Click Apply to send your profile to NIMTE Bubaneswar. It takes less than a minute.