Senior Tele Caller

Nirant Kreation is hiring a Senior Tele Caller in Majura Gate, Surat. The pay goes up to ₹45,000/month. Freshers can apply. There are 4 open positions.

Salary

You will be paid ₹35,000 – ₹45,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Active listening and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Quick facts

• Location: Majura Gate, Surat, Gujarat
• Openings: 4
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Nirant Kreation. It takes less than a minute.