Education Counsellor

NirmalShiksha educational consultancy Pune wants to bring on an Education Counsellor for its Dhayari, Pune team. Great for first-time job seekers. 5 candidates will be hired for this role. You can earn up to ₹15,000/month.

Employer’s description

Admission Counselling, Guidance, Telecalling, Marketing, Cold Calls. Languages : Marathi, English, Hindi

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, English, Hindi
• Someone calm under pressure and polite

Job details

• Job location: Dhayari, Pune, Maharashtra
• Openings: 5
• Employment type: Full time
• Work mode: Office-based
• Shift: 10 AM - 6:00 PM | Monday to Saturday
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — NirmalShiksha educational consultancy Pune reviews applications regularly.