Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Nirmaya Apna Gaon Developer Pvt Ltd, Prashant Vihar, Delhi. The pay goes up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English | Preferred Experience In : Real Estate

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and calm under pressure

What you get

You will be paid ₹10,000 – ₹20,000 per month.

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Prashant Vihar, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2

Apply today and take the next step in your career with Nirmaya Apna Gaon Developer Pvt Ltd.