Collection Recovery Experience Sala...

A new Collection Recovery Experience Sala... role is open at Nirvaan Enterprises, Rohini Sec-1 Avantika, Delhi. The pay goes up to ₹20,000/month. There are 6 open positions.

Note from the employer

Collection Recovery Experience Salary Last 40K Incentive In Delhi, Rohini Sec-1 Avantika With 6 Months - 5 Years Of Experience. 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Skills: CRM tools, Complaint handling, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Quick facts

• Location: Rohini Sec-1 Avantika, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Nirvaan Enterprises.