Collection/Recovery

Nirvaan Enterprises is looking for a Collection/Recovery to join its team in Pira Garhi, Delhi. You can earn up to ₹40,000/month. There are 28 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Kannada, Telugu, Bengali, Hindi, English

Pay and perks

You will be paid ₹10,000 – ₹40,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Below 10th
• Good knowledge of Bengali, English, Hindi, Kannada and Telugu
• Basic English
• Freshers can apply
• Languages: Kannada, Telugu, Bengali, Hindi, English
• Someone patient and customer-first

Position details

• Work location: Pira Garhi, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 28
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Nirvaan Enterprises reviews applications regularly.