Debt Recovery Agent 12K To 35K

Nirvaan Enterprises wants to bring on a Debt Recovery Agent 12K To 35K for its Mangolpuri, Delhi team. 5 candidates will be hired for this role. You can earn up to ₹27,500/month.

In the employer’s words

Debt Recovery Agent 12K To 35K In Delhi, Mangolpuri With 6 Months - 5 Years Of Experience. 1 - 2 Years Experience Compulsory. | Type : Domestic

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Below 10th
• Good knowledge of Domestic
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• A patient, calm under pressure attitude

Pay and perks

The salary for this role is ₹14,000 – ₹27,500 per month.

Position details

• Work location: Mangolpuri, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Nirvaan Enterprises reviews applications regularly.