Field Collection Executive

Nirvaan Enterprises is looking for a Field Collection Executive to join its team in Howrah Maidan, Kolkata. Salary is up to ₹15,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Complaint handling, Hindi and English, Active listening, Typing speed
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Howrah Maidan, Kolkata, West Bengal
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Nirvaan Enterprises today.