Field Collection Executive

Join Nirvaan Enterprises as a Field Collection Executive in Sonarpur, Kolkata. The team is filling 9 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Complaint handling, CRM tools, Active listening, Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Sonarpur, Kolkata, West Bengal
• Employment type: Full time
• Work type: Work from office
• Vacancies: 9
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Nirvaan Enterprises reviews applications regularly.