Field Collection Executive

Nirvaan Enterprises has an opening for a Field Collection Executive based in Patna. The team is filling 10 vacancies. Freshers can apply. You can earn up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Complaint handling, CRM tools and Typing speed
• Male Only
• Basic English
• Freshers can apply

Job details

• Location: Patna, Bihar
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to Nirvaan Enterprises. It takes less than a minute.