Field Collection Executive

Looking for a Field Collection Executive role in Sambalpur? Nirvaan Enterprises is hiring now. The pay goes up to ₹15,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi and English, CRM tools, Verbal communication, Typing speed
• Male Only
• Basic English
• Freshers can apply

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Job details

• Location: Sambalpur, Odisha
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Nirvaan Enterprises reviews applications regularly.