Tele Caller

Looking for a Tele Caller role in Velachery, Chennai? Nisha Travels is hiring now. The pay goes up to ₹15,000/month. There are 2 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil
• You are patient and calm under pressure

Pay and perks

You will be paid ₹15,000 per month.

Position details

• Location: Velachery, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Nisha Travels.