Senior Telecaller

Start your next role as a Senior Telecaller with Nissan Study Services in Aminjikarai, Chennai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English, Kannada, Malayalam, Telugu, Tamil, English

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, English, Kannada, Malayalam, Telugu, Tamil, English
• Someone polite and patient

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Job at a glance

• Location: Aminjikarai, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Nissan Study Services. It takes less than a minute.