Tele Caller

Nissar Consultancy Private Limited wants to bring on a Tele Caller for its Charholi Khurd, Pune team. You can earn up to ₹22,000/month. Great for first-time job seekers. There are 3 open positions.

Key responsibilities

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Active listening and Hindi and English
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Compensation

The salary for this role is ₹15,000 – ₹22,000 per month.

Position details

• Work location: Charholi Khurd, Pune, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Openings: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Nissar Consultancy Private Limited. It takes less than a minute.