Telecaller

Nithra Dia Store is hiring a Telecaller in Amaravathi, Guntur. Great for first-time job seekers. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹13,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Job at a glance

• Location: Amaravathi, Guntur, Andhra Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Nithra Dia Store today.