Telecaller

Nitsa Holidays has an opening for a Telecaller based in Kukatpally, Hyderabad. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹12,000 – ₹18,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Nitsa Holidays.