Customer Support Executive

Join NiVi JOBS as a Customer Support Executive in Udhna, Surat. Salary is up to ₹25,000/month.

In the employer’s words

Key Responsibilities:Build And Maintain Strong Relationships With Existing Customers.Handle Customer Inquiries Via Phone, Email, And Whatsapp.Coordinate With The Sales, Production, And Dispatch Teams For Timely Order Execution.Provide Order Updates And Ensure On-Time Delivery.Resolve Customer Complaints And Ensure Quick Issue Resolution. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report.
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Local market knowledge, Target achievement, Negotiation, CRM
• Good English
• 1 - 2 Years Experience Compulsory.
• A target-driven, confident attitude

Job at a glance

• Job location: Udhna, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 7 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by NiVi JOBS.