Chief Operating Officer (Coo)

A new Chief Operating Officer (Coo) role is open at Niyatee Ias, Badaraghunathpur, Bhubaneswar. No experience? You can still apply. You can earn up to ₹1,00,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Pay and perks

Compensation: ₹50,000 – ₹1,00,000 per month.

Job at a glance

• Location: Badaraghunathpur, Bhubaneswar, Odisha
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Niyatee Ias reviews applications regularly.