Hindi Customer Care Executive Bpo T...

A new Hindi Customer Care Executive Bpo T... role is open at NK Enterprices, Sector 11 - Gurgaon, Delhi. Great for first-time job seekers. Salary is up to ₹14,000/month. The team is filling 20 vacancies.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Key responsibilities

As a Hindi Customer Care Executive Bpo T..., your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Typing speed, CRM tools, Hindi and English, Verbal communication
• No English required
• Freshers can apply
• A patient, customer-first attitude

Salary and benefits

Salary: ₹11,000 – ₹14,000 per month, based on skills and experience.

Position details

• Job location: Sector 11 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to NK Enterprices today.