Telecalling Team Leader For Insuran...

Looking for a Telecalling Team Leader For Insuran... role in Tilak nagar, Delhi? Nlvd Assurance (Opc) Private Limited is hiring now. Salary is up to ₹50,000/month. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, patient attitude

Salary

Compensation: ₹20,000 – ₹50,000 per month.

What the job involves

• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Work location: Tilak nagar, Delhi, Delhi
• Employment type: Full time
• Vacancies: 5
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nlvd Assurance (Opc) Private Limited.