Telecaller

Noble Business Services wants to bring on a Telecaller for its Balkampet, Hyderabad team. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Active listening, Verbal communication, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Quick facts

• Location: Balkampet, Hyderabad, Telangana
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Noble Business Services.