Field Collection Executive

Nomisma Mobile Solutions Pvt. Ltd. is looking for a Field Collection Executive to join its team in Rajaji Nagar, Bengaluru. You can earn up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Collection Field Executive Responsible For Recovering Overdue Business Loan Payments Through Field Visits And Customer Follow-Ups.Engage With Customers, Negotiate Repayment Plans, And Ensure Timely Collections.Maintain Records Of Visits, Update Collection Status, And Escalate Critical Cases.Achieve Monthly Targets While Adhering To Company. More Than 2 Years Experience Compulsory.

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 2+ years of experience in a similar role
• Education: Below 10th
• Skills: CRM tools, Hindi and English, Typing speed, Complaint handling
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 – ₹30,000 per month.

Job details

• Job location: Rajaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Nomisma Mobile Solutions Pvt. Ltd..