Customer Service Executive

Nonagon Executive Research is looking for a Customer Service Executive to join its team in Vashi, Mumbai. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A self-motivated, persuasive attitude

What the job involves

• Explain products and offers clearly and handle objections
• Build long-term relationships with existing clients.
• Identify and approach new customers in the assigned territory
• Prepare quotations and close deals with decision makers
• Share market and competitor feedback with the team.
• Achieve monthly sales and collection targets

Position details

• Location: Vashi, Mumbai, Maharashtra
• Working hours: 6am to 3pm & 1pm to 10pm
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Nonagon Executive Research.