Customer Service Executive

Nonagon Executive Research is hiring a Customer Service Executive in Andheri, Mumbai. Salary is up to ₹30,000/month. 2 candidates will be hired for this role.

In the employer’s words

Handle Inbound And Outbound Customer Interactions Via Voice And Chat Channels. Resolve Customer Queries Related To Products, Orders, Payments, Returns, And General Support. Provide Prompt, Accurate, And Empathetic Responses To Ensure Customer Satisfaction. Prior Experience In An E-Commerce Customer Support Environment Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

As a Customer Service Executive, your work will include:

• Build long-term relationships with existing clients.
• You'll prepare quotations and close deals with decision makers.
• Follow up on leads and convert them into sales.
• You'll share market and competitor feedback with the team.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone self-motivated and persuasive

Position details

• Work location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Timings: 7am to 10pm (Any 9 hrs)

If this job suits you, apply now — shortlisted candidates will be contacted by Nonagon Executive Research.