Service Assistant

Join Noor Cushion Maker's as a Service Assistant in Pashan, Pune. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

What the job involves

As a Service Assistant, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of Typing speed, Active listening, Complaint handling and Verbal communication
• Basic English
• Freshers can apply

Position details

• Job location: Pashan, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Noor Cushion Maker's. It takes less than a minute.