Senior Telesales Specialist

Start your next role as a Senior Telesales Specialist with Nova Global Logistics Private Limited in Choolaimedu, Chennai. There are 2 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Experience In Telesales. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Domestic, Inbound, Outbound, Mutual Funds | Marketing

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Day-to-day work

As a Senior Telesales Specialist, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, Inbound, International, Marketing, Mutual Funds, Outbound and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Domestic, Inbound, Outbound, Mutual Funds
• Marketing
• A customer-first, patient attitude

Quick facts

• Job location: Choolaimedu, Chennai, Tamil Nadu
• Timings: 10:30 AM - 5:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Nova Global Logistics Private Limited.