Senior Customer Services Executive

Join Novac Technology Solutions Private Limited as a Senior Customer Services Executive in Sitapura, Jaipur. Salary is up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Handling Calls/ Queries / Requests Pertaining To Product And Service For Inbound / Out Bound Calls Effectively. Complaint Management. Solving Customer Grievances. Applying Process / Product Knowledge In Replying To Customers An Immediate Joiners Are Preferred. Languages : Hindi

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi
• Good English
• Freshers can apply
• Languages: Hindi
• You are patient and polite

Position details

• Job location: Sitapura, Jaipur, Rajasthan
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Novac Technology Solutions Private Limited today.