Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Novaflint Ventures Llp in Katargam, Surat. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

We Are Hiring A Customer Relationship Executive To Manage Customer Interactions, Resolve Queries, And Build Strong Client Relationships. The Role Involves Handling Calls/Emails, Ensuring Customer Satisfaction, And Supporting Retention And Sales Efforts. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Katargam, Surat, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 5

Click Apply to send your profile to Novaflint Ventures Llp. It takes less than a minute.