Operation Executive

Novagilis Healthcare wants to bring on an Operation Executive for its Thane West, Mumbai team. You can earn up to ₹25,000/month. Freshers can apply.

In the employer’s words

Ensure Healthcare Workers (Nurses And Caretakers) Reach The Right Place, At The Right Time. Build Database Of Such Healthcare Workers. Maintain Relationships And Manage Escalations. Basic Excel

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Basic Excel
• Basic English
• Freshers can apply
• Basic Excel

Salary

Compensation: ₹22,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Openings: 1
• Working hours: Monday to Saturday Shift 1: 7:00 AM - 3:00 PM | Shift 2: 2:00 PM - 10:00 PM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Novagilis Healthcare.