Customer Support Executive.

Novamentis Consulting wants to bring on a Customer Support Executive. for its Horamavu, Bengaluru team. The pay goes up to ₹30,000/month. No experience? You can still apply. There are 10 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound, Domestic | Languages : Hindi, English

Roles and responsibilities

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹22,000 – ₹30,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Job at a glance

• Work location: Horamavu, Bengaluru, Karnataka
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Work mode: Office-based

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