Senior Telesales Associate

Novavantex wants to bring on a Senior Telesales Associate for its Sector 1 - Noida, Delhi team. There are 20 open positions. You can earn up to ₹40,000/month.

In the employer’s words

Hiring: Academic Counsellor Edtech Location: Noida Industry: Responsibilities:- Counsel Students Regarding Ug/Pg Online Courses.- Explain Course Details, Fees, Eligibility And Admission Processes.- Follow Up With Interested Students And Convert Leads Into Admissions.- Maintain Student Records And Achieve Monthly Targets.Requirements:- Excellent Communication Skills.- Experience In Counselling, Sales Or Edtech Preferred.- Target-Oriented And Confident Personality. Salary: As Per Experience Incentives Interested Candidates Can Apply Now. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Typing speed, Hindi and English, Verbal communication, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Sector 1 - Noida, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Novavantex.