Tele Caller

Novelty Associates Pvt Ltd is looking for a Tele Caller to join its team in Mall Road, Amritsar. There are 10 open positions. Salary is up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Customer Engagement: Contacting Customers Via Phone To Promote Products/Services, Explain Features, Or Follow Up.Lead Generation: Identifying And Nurturing Potential Sales Leads, Converting Prospects Into Customers.Inquiry Handling: Addressing Customer Questions, Complaints, And Concerns Promptly And Effectively.Data Management: Accurately Recor.

Pay and perks

Salary: ₹11,000 – ₹12,000 per month, based on skills and experience.

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Hindi and English and CRM tools
• Female Only
• Basic English
• Freshers can apply

Position details

• Location: Mall Road, Amritsar, Punjab
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Novelty Associates Pvt Ltd.