Floor Operations Manager

Novelty Plastic is hiring a Floor Operations Manager in Dwarka, Nashik. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Floor Operation Manager. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Roles and responsibilities

• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi

Job details

• Location: Dwarka, Nashik, Maharashtra
• Timings: 10 am - 9pm | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 am - 7:00pm | Wednesday to Monday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Novelty Plastic reviews applications regularly.