Team Leader

Novho Career Pvt Ltd has an opening for a Team Leader based in Bagodara, Ahmedabad. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A patient, polite attitude

Position details

• Job location: Bagodara, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Novho Career Pvt Ltd reviews applications regularly.